Privacy Policy

1. Introduction

This Privacy Policy applies to your use of Workforces Ai, operated by Misraj for AI Technologies ("we", "the Company").

We are committed to protecting your privacy and handling your personal data responsibly, in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws across the European Union.

2. Scope of Application

This policy applies to all digital products and services provided by [website/app name], including websites, mobile applications, and digital platforms, whether within or outside the EU when processing data of EU residents.

3. Data We Collect

We may collect and process the following types of personal data:

• Identification data: name, email, phone number.
• Technical data: IP address, browser type, operating system, cookies.
• Behavioral data: browsing activity and interactions within our website/app.
• Financial data (if applicable): payment details processed through third-party providers (e.g., Stripe, PayPal).

4. Legal Basis for Processing

The processing of your personal data is based on one or more of the following legal bases under Article 6 of the GDPR:

• Your explicit consent (Art. 6(1)(a));
• Contractual necessity (Art. 6(1)(b));
• Legal obligation (Art. 6(1)(c));
• Legitimate interest pursued by the company (Art. 6(1)(f)).

5. Purpose of Processing

We process your personal data for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with users for support or updates.
• To conduct analytics and enhance user experience.
• To comply with legal and regulatory obligations.

We will not use your data for any other purpose without notifying you or obtaining your prior consent.

6. Data Sharing

We may share your data only in the following cases:

• With service providers acting on our behalf under Data Processing Agreements (DPAs).
• With competent authorities when required by law.
• With third parties after obtaining your explicit consent.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data will be securely deleted or anonymized once it is no longer needed.

8. Data Subject Rights

Under the GDPR, you have the right to:

• Access your personal data (Art. 15);
• Rectify inaccurate data (Art. 16);
• Request erasure ("right to be forgotten") (Art. 17);
• Restrict processing (Art. 18);
• Object to processing (Art. 21);
• Data portability (Art. 20);
• Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact us at:

📧 [email protected]

9. Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure, including:

• Encryption during transmission and storage.
• Strict employee access controls.
• Regular security audits and testing.

10. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

• An adequacy decision by the European Commission; or
• Standard Contractual Clauses (SCCs) approved by the EU Commission.

11. Cookies

Our website uses cookies to improve performance, personalize content, and analyze usage.

You may manage or disable cookies from your browser settings at any time.

12. Policy Updates

We may update this Privacy Policy from time to time.

You will be notified of any material changes by email or via a notice on our website.

13. Contact Information

For any inquiries or to exercise your rights, please contact us at:

📧 [email protected] | 🌐 www.misraj.sa

14. Governing Law

This policy is governed by the laws of the European Union and applicable member state regulations.

15. Data Management and Account Deletion

We provide users with direct tools to manage their personal data within the platform, including:

• Data Dashboard: Allows users to view the categories of data stored (e.g., account info, uploaded files, activity logs).
• Data Export: Users can download a machine-readable copy of their data.
• Delete Account: Users can permanently delete their accounts via the profile page. Once confirmed, all related data will be erased within [7–30 days], except where retention is legally required.
• Automatic Deletion of Inactive Accounts: Accounts inactive for more than [12 months] will be automatically scheduled for deletion after notifying the user via email.